Privacy Policy

1. Data Collected

We collect the following information when you use our services:

• Account information: name, email, company details, and billing information
• Usage data: metrics about your usage of our services
• Technical data: IP address, browser type, device information
• Communications: content of emails and support requests

2. Cookies

We use cookies and similar tracking technologies to enhance your experience with our services. These include:

• Essential cookies: required for the functioning of our services
• Preference cookies: store your preferences and settings
• Analytics cookies: help us understand how users interact with our services

You can control cookie settings through your browser preferences.

3. Purpose

We use your data for the following purposes:

• Providing and maintaining our services
• Processing payments and billing
• Responding to your requests and support inquiries
• Monitoring and improving our services
• Detecting and preventing fraud, abuse, and security incidents
• Sending service updates and marketing communications (where permitted)

4. Retention

We retain your data only as long as necessary to provide services to you and fulfill the purposes outlined in this policy. When your data is no longer required, we will securely delete or anonymize it, unless retention is required by law.

Account information is retained while your account is active. After account termination, we may retain certain data for up to 12 months for billing, dispute resolution, or fraud prevention.

5. Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights:

• Access: You can request a copy of your personal data
• Rectification: You can correct inaccurate or incomplete data
• Erasure: You can request deletion of your data under certain circumstances
• Restriction: You can request limited processing of your data
• Portability: You can request a machine-readable copy of your data
• Objection: You can object to processing based on legitimate interests

To exercise these rights, please contact us using the details in the Contact section.

6. Contact

For any privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer:

Email: [email protected]
Address: Data Protection Officer, QuickSwitch, LLC, 1111B S Governors Ave Suite 29099, Dover, DE 19904

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.